Privacy Policy
Effective date: November 13, 2026
1. General provisions
1.1. This Privacy Policy (the “Policy”) sets out how “7Generation” LLC (the “Company”, “we”) collects, processes and protects personal data of users of the website 7generation.net (the “Website”).
1.2. The Policy is prepared in accordance with the Law of the Republic of Kazakhstan “On Personal Data and Their Protection” No. 94-V and other laws of the Republic of Kazakhstan.
1.3. By submitting a form on the Website, you confirm that you have read this Policy and consent to the processing of your personal data as described in it. If you do not agree with the Policy, please do not submit forms on the Website.
1.4. Company details:
- “7Generation” LLC, BIN 200140021136
- Legal address: Ibragimova street, building 9, Alatau microdistrict, Medeu district, Almaty, 050032, Republic of Kazakhstan
- Correspondence address: 2/1 B. Momyshuly Ave., BC “BCC Center”, floor 9, Almaty district, Astana, 010000, Republic of Kazakhstan
- E-mail for personal data requests: info@7g.team
2. Terms used
- Personal data — information that relates to an identified or identifiable individual.
- Processing of personal data — any action with personal data: collection, recording, storage, use, transfer, blocking, destruction and others.
- Owner and operator — the Company, which determines the purposes of processing and processes personal data.
- User — any person who visits the Website or submits a form on it.
- Cookies — small text files that a website saves in the User’s browser.
- Cross-border transfer — transfer of personal data to the territory of a foreign state.
3. Scope
3.1. The Policy applies to personal data collected through the Website and its forms.
3.2. The Policy does not apply to data processed in our products for our customers. That processing is governed by separate agreements with each customer.
4. Data we collect
4.1. Data you provide in the Website forms:
| Form | Data |
|---|---|
| Request a Demo | First name, last name, work e-mail, company, country, phone (optional), job title (optional), organization type, description of your request (optional) |
| Contact us | First name, last name, work e-mail, company, topic (optional), message |
| Book a meeting | First name, last name, work e-mail, company, phone / WhatsApp (optional), what you would like to discuss |
4.2. Data collected automatically:
- technical data: the address of the page requested, browser, time of the request and IP address. The IP address is used only to protect the Website from attacks and abuse;
- anonymous statistics: the page visited, referring website, country and city, device type, operating system, browser and time. Statistics are collected without cookies and do not identify you. The temporary anonymous identifier of a visit is deleted after 24 hours, and only aggregated figures remain, such as the number of visitors and popular pages;
- Google Analytics data: pages visited, time on the Website, referring website, approximate location (country or city), device and browser information, cookie identifiers. We collect it only if you accept analytics cookies in the cookie banner;
- error reports: if an error occurs on the Website, we receive the error text, the page address and the browser. Your IP address, cookies and other request headers are removed before the report is sent.
4.3. Please do not include sensitive personal data in comments or messages.
5. Purposes of processing
5.1. We process personal data to:
- respond to your demo request or message;
- contact you about our solutions and your request;
- send you the materials you asked for;
- route your message to the right team: sales, partnerships or press;
- keep the Website secure, fix errors and improve the Website based on anonymous statistics and, if you accept analytics cookies, Google Analytics data;
- comply with the law.
5.2. We do not use your data for advertising and do not sell it. We do not make decisions about you based solely on automated processing.
6. Legal basis and consent
6.1. We process data from the forms on the basis of your consent. You give it by ticking the box before you submit a form.
6.2. We process Google Analytics data on the basis of your consent given in the cookie banner. Anonymous statistics and error reports do not identify you.
6.3. Consent is valid until the purposes of processing are achieved or until you withdraw it.
6.4. We may also process personal data without consent in cases provided for by the laws of the Republic of Kazakhstan.
7. Transfer to third parties
7.1. Your data is available only to our employees who need it to handle your request.
7.2. We use service providers that process data on our behalf:
- CRM system — to store and handle requests from the forms. Data is stored in the Republic of Kazakhstan.
- Email service — to deliver form requests to our corporate mailbox if the CRM system is temporarily unavailable. Servers are located in the Republic of Kazakhstan.
- Hosting provider — to host the Website, deliver its pages and transmit form data to our CRM system. Pages contain no personal data and are delivered from the server nearest to the visitor.
- Web analytics service — to collect anonymous statistics without cookies.
- Web analytics service (Google Analytics) — to analyze how the Website is used, only with your consent. Data is processed on servers outside Kazakhstan.
- Error monitoring service — to receive error reports. Servers are located in the European Union. Reports do not contain IP addresses.
7.3. We may disclose personal data to state authorities of the Republic of Kazakhstan only in cases provided for by law.
8. Storage and cross-border transfer
8.1. Personal data from the Website forms is stored in a database located in the Republic of Kazakhstan. If the CRM system is temporarily unavailable, a request is delivered by email to our corporate mailbox.
8.2. When you submit a form, the data passes in transit through a server of our hosting provider in the European Union (Germany) and is immediately sent to our CRM system in Kazakhstan. The data is not stored on that server. By submitting a form with your consent, you agree to this transit.
8.3. If you accept analytics cookies, Google Analytics processes analytics data on servers outside Kazakhstan. By accepting analytics cookies, you consent to this cross-border transfer. If you decline, Google Analytics data is not collected.
8.4. Cross-border transfer is carried out only in accordance with the laws of the Republic of Kazakhstan.
9. Retention and destruction
9.1. We keep personal data only as long as needed for the purposes it was collected for:
- data from the forms — up to 3 years after our last communication with you, unless you ask us to delete it earlier;
- data related to a contract — for the period required by the laws of the Republic of Kazakhstan;
- technical data — 1 day, after which it is deleted automatically;
- anonymous visit identifier — 24 hours;
- Google Analytics data — 14 months;
- error reports — for the limited period set by the error monitoring service.
9.2. When the purposes are achieved, the retention period ends or you withdraw your consent, we destroy or anonymize the data.
10. Your rights
10.1. Under the laws of the Republic of Kazakhstan you have the right to:
- know whether we process your personal data and receive information about the processing;
- ask us to correct or complete your data;
- ask us to block your data;
- ask us to delete your data;
- withdraw your consent at any time;
- protect your rights and legitimate interests, including in court, and claim compensation for damage.
10.2. You may also file a complaint with the Ministry of Artificial Intelligence and Digital Development of the Republic of Kazakhstan, the authority responsible for personal data protection.
11. How to exercise your rights
11.1. Send a request to info@7g.team with the subject “Personal data request”. We may ask you to confirm your identity.
11.2. To withdraw your consent, send an e-mail to info@7g.team with the subject “Withdrawal of consent”. We stop processing your data within 15 working days. Withdrawal does not affect processing carried out before it.
11.3. If you find that your data is inaccurate, notify us at info@7g.team and we will correct it.
11.4. We respond to requests within the time limits set by the laws of the Republic of Kazakhstan.
12. Data protection
12.1. We take legal, organizational and technical measures to protect personal data from unauthorized access, alteration, disclosure and destruction.
12.2. These measures include encrypted connections (HTTPS), protection of the Website against attacks, role-based access to the CRM system, removal of IP addresses from error reports and confidentiality obligations of our employees.
12.3. If a personal data breach occurs, we notify the authorized body as required by law.
13.1. Cookies are small text files that the Website saves in your browser. They help the Website work and remember your choices.
13.2. The Website uses two categories of cookies:
- necessary cookies — required for the Website to work and to remember your cookie choice. They are always active;
- analytics cookies — set by Google Analytics to help us understand how visitors use the Website. We set them only with your consent.
13.3. We do not use advertising or marketing cookies. Our anonymous Website statistics are collected without cookies.
13.4. List of cookies:
| Cookie | Category | Provider | Purpose | Duration |
|---|---|---|---|---|
| cookie_consent | Necessary | 7generation.net | Stores your cookie choice | 12 months |
| _ga | Analytics | Google Analytics | Distinguishes visitors | 2 years |
| _ga_* | Analytics | Google Analytics | Stores the session state | 2 years |
13.5. When you first visit the Website, we show a cookie banner where you can accept or reject analytics cookies. Analytics cookies are set only after you accept them. If you reject them, the Website works fully.
13.6. You can change your choice or withdraw your consent at any time through the “Cookie settings” link in the Website footer. You can also block or delete cookies in your browser settings.
14. International users
14.1. The Website is operated from the Republic of Kazakhstan. If you submit data from another country, it is stored and processed in Kazakhstan under this Policy.
14.2. If the laws of your country give you additional rights, contact us at info@7g.team.
15. Children
15.1. The Website is intended for organizations and professionals. We do not knowingly collect personal data of persons under 18.
16. Links to other websites
16.1. The Website may contain links to other websites. We are not responsible for their privacy practices.
17. Disputes
17.1. Disputes related to this Policy are governed by the laws of the Republic of Kazakhstan.
17.2. Before going to court, please send a claim to info@7g.team. We review claims within 30 calendar days of receipt.
18. Changes to the Policy
18.1. We may update this Policy. The current version is always published on this page with its effective date.
19. Contacts
19.1. For any questions about this Policy or your personal data, write to info@7g.team or to the correspondence address in section 1.4.